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The Right Standards,
The Right People


Case Study 1
Case Study 2
Case Study 3

Case Study 1:

Situation: Our client is an investment brokerage firm that provides clearing, business, and investment management resources to a national network of over 800 independent financial consultants. They have an in-house design group that is built of 6-10 people. The firm was experiencing a major shortage of graphic designers and had reached out to four of our competitors for help. None of them were able to accomplish in six months the type of relationship that we have now built from one conversation.

The firm needed to add to their staff immediately but their issue was that their style of design is very distinct and they needed designers with the same flare. We stepped in at a point where the client had nearly given up.

Solution: We took a completely different approach to this situation. We made ourselves a true extension of the hiring team. A meeting was set up to discuss their expectations and in that meeting we told the client that our new policy was to sit in on every and all interviews with the client and the candidates in order to get instant feedback and a better fit for the organization. The client was actually very excited to have an agency take such an interest in their business. They were extremely receptive to the new approach and welcomed the change.

Results: We reviewed the work and the objectives of the department and found three candidates that would be a good representation. The interviews were much more relaxed for both client and candidate. The client felt as if we were helping them get to the right candidate more effectively and the candidates felt like they had someone on their side during the interview. The initial job has yielded 2 hires for the design position, an additional hire in a production artist position and a renewed commitment to CM Access.

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Case Study 2:

Situation: A local defense contractor has been plagued with restructuring and reorganization over the last several years. Each time the media solutions group has been hit, the department struggles to maintain their functionality. The department is always in dire need of a few pairs of extra hands but is unable to hire full-time staff.

Solution: The solution, they realized, was to hire contract labor. The management team for the group struggled to find help on their own so they turned to the people that knew the industry best--CM Access. We surprised them by being more than just recruiters; we became instead an extension of their business. In doing so, we:

Helped to create a streamlined, national process for contract labor acquisition.

Became their HR solution for contract personnel transactions.

Consistently delivered the best talent within their budgetary parameters.

Results: Our relationship with the government contractor has flourished beautifully. They have become our largest client with expectations of continued growth. Word of our talent pool is starting to spread and other departments are starting to consider using our services as well.

We have gone from not being on their radar to being their preferred vendor with a spot on their speed dial.

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Case Study 3:

Situation: An investment firm, with an extensive marketing group, was having constant growing pains. There was an ever present need for seasoned traffic managers with agency-quality experience to drive the workflow process more efficiently. Unfortunately, budgets were tight but expectations remained high and finding the right mix of experience and talent within their budget parameters would be a challenge for any staffing firm.

Solution: The client was concerned about getting the right candidates. He put the call out to everyone in his rolodex including CM Access. How do you compete with someone with 15 years worth of contacts in their rolodex? You build the most loyal and talented group of candidates in the business.

Results: We won the client over by wowing him with our candidates. Among the resumes we sent over to him was a long-time icon in the traffic world and his former mentor. Those two names helped to solidify our relationship because the client now realized the value of our strong relationships with candidates and the importance of tapping into our experience for the right solution.

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